Here are tl;dr about refund.
Is refund available for my commission?
Yes, in certain degree. You will get refund based on the progress.
| Comission Progress | Refund Rates |
|---|---|
| Draft (Concept-Sketch) | 20% |
| Base color | 10% |
| Unfinished render | 5% |
It’s fixed rate to prevent trolls etc. That’s why it’s important to make sure you do want to order or have to cancel the order 😉
Can I cancel whenever?
Yes, of course. Only apply when the commission is not finished. I will process it when I receive your refund request (when I’m awake / notice it 😅).
How to get refund?
Please do notify me if you want to get refund and state your reasoning. As for how much it is, it’s based on the progress. Refund will be done from VGen Wallet, Paypal or bank transfer (transfer only available for Indonesian).
TO BE NOTED THAT YOUR REFUND WILL BE DEDUCTED FOR SERVICE AND PAYMENT PROCESSING FEE IF YOU ARE THE ONE WHO REQUEST THE REFUND
When I will get my refund?